Vacancy
Guest Services Agent
2023-03-31
Crowne Plaza Hong Kong Kowloon East
Tseung Kwan O
23/03/W440
Hotel, Travel and Tourism
2
Monthly $17540
Full Time
Specialist Ed.
－Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
- 負責入住、退房及換房手續，並確保所有資料都按照預訂情況完整輸入酒店電腦系統。
－Registers and rooms all arrivals according to established procedures.
按照既定工作程序為所有來客登記並安排房間。
－Ensures guest services specified by superiors and guests requests are promptly and courteously met.
即時及禮貌地完成上級指定對房客服務並滿足客人要求。
5 day(s)
10 hours
Time
星期一至日: 每天工作10小時, 每週工作5天, 輪班(早/午/通宵班); Mon-Sun: 10 working hours per day, 5 working days per week, shift duty
－High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
持有高中或酒店行政管理，酒店管理或相關的專業証書
－Able to speak, read and write English and Putonghua.
具有講，讀和寫簡單英語及普通話能力。
－Proficient in the use of Front Office OPERA System is an advantage.
能熟悉前堂OPERA電腦系統經驗者優先考慮。