Telephone Agent (Call Centre)

  2024-07-16

  CL Technical Services Limited

  九龍塘

空缺編號
24/07/W152

行業
商業服務

職位空缺數目 *
1

薪金 *
每月 $18000 - $20000

工作形式
全職

學歷
文憑至副學士或以上

職責 *

Receive and handle telephone calls from intermal users
Address general inquiries and provide accurate and timely responses
Record calls and maintain detailed call logs for reference and follow-up
Escalate complex issues to the 2nd tier support team for further assistance
Ensure high-quality customer service and satisfaction

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工作時間及休假形式 *

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要求技能

Proficiency in English, Cantonese, and Putonghua (Mandarin) to effectively communicate with a diverse user base
Good communication and telephone skills to handle inquiries professionally and courteously
Prior experience in a customer service or call center role is preferred but not mandatory

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工作經驗

不拘

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福利

醫療, 強積金/公積金, 年假日數: 7 日

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