Vacancy
Reception Manager (Restaurant)
2024-08-13
Aqua Restaurat Group
Tsim Sha Tsui
24/08/W095
Catering
1
Monthly $30000 - $35000
Full Time
HKCEE / DSE
Lead a team of receptionists on day-to-day operations and maintain smooth operations in restaurant
Provide high quality services to the guests
Be able to coach and develop staff to achieve company goals
Handle guests' enquiries and complaints by phone or e-mail in a positive and professional manner
Closely communicate with internal parties for the complaint investigation and follow up with the customers proactively
5 day(s)
11 hours
Time
每天工作11小時, 每週工作5天, 輪班
At least 3 - 5 years of experience in supervisory experience in F&B industry
Excellent problem solving skills along with outstanding communication and interpersonal skills
Highly responsible and reliable with a professional presentation
Positive, passionate, self-motivated, able to work independently and with management skills
Excellent command of both spoken and written English and Chinese
Handle guests' enquiries and complaints by phone or e-mail in a positive and professional manner
Closely communicate with internal parties for the complaint investigation and follow up with the customers proactively